KhelMate Privacy Policy

Effective Date: May 1, 2025

1. Introduction

Welcome to KhelMate! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the app.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy.

2. Age Restriction

The KhelMate App is not intended for use by individuals under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that a child under 12 has provided us with personal information, we will take steps to delete such information.

3. Information We Collect (Permissions Requested)

To provide you with the best experience, KhelMate requests access to certain features and data on your device. We only request permissions necessary for the App's functionality. These include:

• Location Data (Approximate and Precise): We request access to your device's location to show you nearby sports grounds, facilitate bookings, and enable location-based features within the App. You can disable location services through your device settings, but this may limit the functionality related to finding nearby grounds.(Permissions: `ACCESS_FINE_LOCATION`, `ACCESS_COARSE_LOCATION`)
• Notifications: We request permission to send you push notifications regarding your bookings, chat messages, challenges, reminders, and other App-related updates. You can manage your notification preferences within the App or your device settings.(Plugin: `expo-notifications`)
• Photo Gallery / Media Access: We may request access to your device's photo gallery or media storage. This permission is typically used to allow you to upload profile pictures, photos of grounds, or potentially save information like screenshots related to your App activity (e.g., booking confirmations). We will only access photos or media you specifically choose to upload or save via the App's features.(Plugin: `expo-image-picker`)
• Internet Access: The App requires internet access to connect to our servers, fetch data (like ground availability, bookings, chat messages), and provide its core online functionality.(Permission: `INTERNET`)

We do not request access to any other sensitive device features or data unless explicitly stated and required for a specific feature you choose to use.

4. How We Use Your Information

We use the information collected through permissions solely to:

• Operate and maintain the KhelMate App.
• Provide core features like finding grounds, managing bookings, facilitating chat, and sending challenges.
• Personalize your experience (e.g., showing relevant nearby grounds).
• Send you relevant notifications and updates.
• Improve the App's functionality and user experience.
• Ensure the security of our services.

5. Data Sharing

We do not sell your personal information. We may share information in limited circumstances, such as:

• With service providers who assist us in operating the App (e.g., backend hosting like Supabase), under strict confidentiality agreements.
• If required by law or to protect the rights and safety of KhelMate, our users, or others.
• In connection with a merger, acquisition, or sale of assets.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: captainkashi4@gmail.com